Terms and Conditions of Sale – KAIZEN & CO SRLS

Introduction and General Information

Kaizen & Co SRLS, located at Via Lombardia 40, Rome, specializes in the sale of watches of various brands and models. The company is registered with VAT and Tax Code 17007511003. The website provides detailed product information, including prices that include VAT, while shipping costs are specified at the time of purchase.

 

Orders and Payments

Customers can place orders through the Kaizen & Co SRLS website. The company accepts payments via bank transfer.

 

Shipping and Delivery

Kaizen & Co SRLS is committed to shipping orders both within Italy and internationally, using selected couriers with insured shipping. Delivery times vary: 24-48 hours for mainland Italy and 48-72 hours for islands and more remote locations. Shipping costs are fixed: €49.00 for Italy, €89.00 for international destinations.

 

Right of Withdrawal

In accordance with Legislative Decree No. 185/99, customers have the right to withdraw from their purchase within 14 days of receiving the goods. Before sending a registered letter with acknowledgement of receipt to formalize the withdrawal, we require prior contact by phone or email. The goods must be returned in their original condition and in the original packaging at the customer's expense to Kaizen & Co Srls, Via Lombardia, 40 00187 Rome. We offer several options for withdrawals: issuing a one-year purchase voucher, replacing the goods, or crediting the money to the customer's bank account.

 

Changes to the Terms and Conditions and Privacy Policy

Kaizen & Co SRLS reserves the right to modify these Terms and Conditions at any time. The company is committed to protecting the privacy of its customers and treats all personal data in accordance with applicable privacy regulations.